Ahmed Alsaleh

Business Communication Specialist

Highly motivated and adaptable professional with a strong work ethic and exceptional interpersonal skills. Proven ability to lead teams, manage projects, and deliver results in fast-paced environments. Adept at mastering new skills, building relationships, and driving organizational success through effective communication and problem-solving.

Safwa, Saudi Arabia 32833
alsaleha528@gmail.com
+966-546880766
www.meedo51.com

Core Competencies

Leadership & Team Management

Crisis Management

Cross-Cultural Communication

Customer Relationship Management

Social Media Marketing

Community Engagement

Sales & Marketing Strategy

Web Design & Development

Technical Skills

Web Design & Development (HTML, CSS, JavaScript) Social Media Management (Hootsuite) Microsoft Office Suite (Word, Excel, PowerPoint) Customer Relationship Management (CRM)

Professional Experience

Tourism Consultant — Full Stop Company

08/2023 - 08/2025
Dammam, Saudi Arabia
  • › Organized and coordinated domestic and international tours, ensuring seamless travel experiences for clients.
  • › Advised customers on travel itineraries, accommodations, insurance, and currency exchange.
  • › Customized travel plans based on individual preferences, budgets, and requirements.
  • › Built strong client relationships through exceptional service and attention to detail.

Social Media Manager — Abo Alrehi Trading

09/2023 - 08/2025
Dammam, Saudi Arabia
  • › Directed end-to-end social media for Abo Alrehi Trading, implementing data-driven strategies that increased brand visibility and engagement.
  • › Managed content calendars and analytics, optimizing campaigns to achieve 2.5× follower growth and 60% higher web traffic.
  • › Delivered monthly performance reports with insights and recommendations to guide marketing decisions.

Website Manager — Abo Alrehi Trading

09/2023 - 08/2025
Dammam, Saudi Arabia
  • › Developed and customized the company’s Salla.sa e-commerce store, improving load time by 40% with a mobile-first design.
  • › Managed daily operations, SEO, and promotions, increasing organic traffic by 50%.
  • › Automated email/SMS workflows, recovering 8% of lost sales monthly.
  • › Aligned site content with marketing campaigns for a seamless omnichannel experience.

Shift Supervisor — Starbucks

Jan 2022 - Oct 2022
Charlotte, NC, USA
  • › Led and motivated teams to meet production demands and maintain high service standards.
  • › Trained and mentored team members on company policies, procedures, and customer service excellence.
  • › Collaborated with fellow supervisors to ensure smooth shift transitions and operational efficiency.
  • › Promoted a positive work environment aligned with the company’s mission and values.

Customer Service Manager — Tamimi Markets

Jan 2015 - Jul 2017
Dammam, Saudi Arabia
  • › Built strong relationships with customers and team members, fostering a welcoming and productive work environment.
  • › Recognized for exceptional performance in the sales department, leading to a promotion to Sales Department Supervisor within six months.
  • › Oversaw customer service operations, ensuring high standards of satisfaction and efficiency.

Academic Foundation

Bachelor of Arts in Communication

Queens University of Charlotte • 12/2021 • Charlotte, NC

  • › Honors: Cum Laude (GPA: 3.56)
  • › Dean’s List

Associate’s Degree in Marketing

College of Technology at Dammam • 06/2013 • Dammam, Saudi Arabia

  • › Second Degree of Honor (GPA: 4.52)

Certifications

Social Media Marketing Certification

Hootsuite Academy • 07/2021

Covered content strategy, audience engagement, and ROI-driven social media campaigns

Hootsuite Platform Certification

Hootsuite Academy • 07/2021

Mastered platform tools for scheduling, analytics, and multi-channel social media management

Volunteer Experience

Digital Navigator

Charlotte Digital Navigators • Aug 2021 - Dec 2021

  • › Provided digital literacy support to individuals, helping them navigate online services and tools.
  • › Assisted with troubleshooting technical issues and improving digital access for underserved communities.

Volunteer

OurBridge Organization • Oct 2019 - Dec 2019

  • › Supported children from diverse backgrounds in building communication and cultural understanding.
  • › Assisted with homework and educational activities, fostering a positive learning environment.

Recognition

  • › King Abdulaziz Scholarship – Awarded for academic excellence.
  • › Queens University of Charlotte Scholarship – Merit-based scholarship recipient.
  • › Saudi Arabian Boy Scouts Association Medal – Recognized for leadership and community service.
  • › Cum Laude & Dean’s List – Academic honors for outstanding performance.

Publications

"Authored a news article titled “Think Charlotte Rents are High? Be Glad You’re Not in…” – Published in WFAE, Queens University News Service Archives, The Charlotte Ledger."